I aim to post out orders within a week but if there is more delay I will email you to discuss options.
Due to the large choice of colours and sizes all garments are made to order.
Orders are sent using Royal Mail.
There is a charge of £10.00 towards P&P for UK addresses , £15.00 for destinations in Europe and a charge of £20.00 towards P&P for the rest of the world.
Refunds and Returns
My aim is always for satisfied customers and I hope you will be happy with your purchase. As most garments are made to order there is no refund possible except if the item had been damaged during transportation. You will need to email me pictures and the parcel will need to be return within 7 days of receiving it. If you are un-happy with the fitting of the garments I will be able to do an exchange or amend the shape. Please contact me via email or phone before returning your order.
Exception for other reasons of exchange can be reviewed on a case by case basis via email or phone. Customers must take reasonable care of items to be returned, making sure they are securely packaged. A certificate of posting is recommended.
Returns are sent at the customers own expense. If the item is found to be faulty or damaged in the post any return costs will be refunded to you. Once I have received the returned item I will initiate a refund, replacement of exchange.